Updates and News

Launch of the Access Link Riders’ Choice Pilot (ALRC) 

Access Link Riders’ Choice Pilot is the safe, easy, and flexible alternative to Access Link. The program offers Access Link customers the opportunity to allow Access Link to move some of their rides to transportation network companies. We are starting with Lyft and Uber Spring of 2023. 

When a customer’s ride is moved to one of the Access Link Riders’ Choice Pilot providers, the customer’s fare is the same as it was with Access Link. The customer may even get to enjoy a faster, more direct ride to their destination.

If you choose to join the Access Link Rider’s Choice Pilot program, you will continue to call Access Link to make ride reservations. Access Link will decide whether your ride will be moved to one of the Access Link Riders’ Choice Pilot providers or remain with Access Link. If the ride is moved, you will receive a text message and/or phone call from the Access Link Rider’s Choice Pilot provider. If the ride remains on Access Link, you will receive the normal Access Link reminder call.

 Important Information to Know about the ALRC Pilot:

  • You must be a certified Access Link customer. For information on applying for Access Link service click here.

  • Your EZ-Wallet account cannot have a negative balance.

  • Joining the pilot program does not guarantee that any of your Access Link reservations will be moved to an Access Link Riders’ Choice Pilot provider.

  • When booking an Access Link ride, you should always be prepared to be serviced by Access Link and pay the Access Link fare.

  • ALRC pilot providers offer origin-to-destination service like Access Link.

  • Right now, there is no limit to how many rides you can take with the TNCs in this pilot.

  • The ALRC pilot providers will only travel within the service area, which is still ¾ mile from a local fixed route bus.

  • ALRC pilot operators are not required to carry customer bags or luggage. They will assist with securing items, boarding, and exiting the vehicle.

  • ALRC pilot operators will wait the same 5 minutes as the Access Link operators for customers to board and are not required to wait with a customer for a “hand-off” at their destination.

  • You are free to express your preferred Access Link Riders’ Choice Pilot provider, but there is no guarantee all your Access Link Riders’ Choice Pilot rides will be serviced by your preferred provider.

For more information about Access Link Riders’ Choice Pilot, contact Customer Service by emailing adaservices@njtransit.com or calling 973-491-4224, option 5.

Client Spotlight

"Last week, Wawa Corporation had their annual “Goose Jam” event at the Mark Ettis arena at the Hard Rock Hotel and Casino. This was a huge event for all Wawa stores in District 5/Southern NJ.

Wawa highlights “Good Things” that are happening in their stores to be shown at the event.

Avenues is very proud that the person that Wawa Corp. selected to feature at the Goose Jam event was from one of the Millville, NJ stores and one of our consumers, Nick Jaffe!

Click on the button below to view the video of Nick Jaffe that Wawa produced!

We are so proud of Nick Jaffe and how far he has come in his employment journey and the family he has made at Wawa. We are grateful to have been a part of his success and are grateful for the partnership that we all share with DVRS as we continue our mission to open up doors and foster community awareness to employ persons with disabilities for the future.

A special thanks goes out to Jen Ries, Avenues Supported Employment Specialist, also featured in the Wawa production video with Nick Jaffe."

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Shout Out to our Wendy for being APSE Employment Specialist of the year!!!!

Thank you for your hard work Wendy!!!

Wendy is more than an employment specialist. She goes way beyond the scope of her job; working beyond her scheduled hours, doing tasks that she really isn’t responsible to do, but someone needs to do them, and she sticks her neck out for her clients. She is a true advocate for disabled individuals. I began working with Wendy as my instructional aide 8 years ago. She was my right hand and helped my self-contained classroom run like a well oiled machine. Since that time, I had become associated with adult service providers. I felt that Wendy would be amazing as an employment specialist, and referred her to work with a service providing vendor. She has since become the director of employment in Cumberland County for that company. Wendy emanates a resolve and fierceness that move mountains for her clients. Her meticulousness follow-through leaves no stone unturned for those she serves, and her devoted, nurturing, and warm-hearted nature affirms her love for anyone with whom she works. Wendy is an asset to her clients and a gift to this world.